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On Monday, 7 December 2009 we wrote…

Monday, 7 December 2009

Disingenuous Subscription Renewals

Hands up if you like receiving junk mail... Let's count. Oh, no one. Why is it that when a product or service is purchased from a company, the supplying company assumes that this means it is OK for them to send you junk mail? And not only that, it gets better, they also assume it is OK for them to invite 3rd parties to send you junk as well?

I just renewed my Word subscription. On the final checkout screen I get the junk opt-out form shown below. Here's the problem: the customer - i.e. the person who is keeping…

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